What we love most about our Manuka honey, is sharing it with you. Here’s where we ship to, and how it gets there and how long it takes.
In New Zealand we have overnight shipping to most places so it should be there within 48 hours (some rural addresses could take longer). Orders to Australia (we cannot ship to Western Australia, see “where we ship to” below) should arrive at your door within 5 working days. For other locations, please email us: firstname.lastname@example.org or call us on 0508 Truehoney (0508 878 346) with your query and will come back to you.
The True Honey Co. uses Courier Post as our courier company. Courier Post won’t deliver to a PO Box, so you’ll need to tell us your physical address when you place an order.
We’ll email you when we ship, detailing who we’ve shipped with and your unique tracking number. If your honey isn’t with you within the estimated shipping time, click on the link in your email notification, email email@example.com or call 0508 Truehoney (0508 87846) and we’ll chase it up.
Where we ship to
Right now, we can directly ship to NZ, and Australia. with the exception of Western Australia as they have a higher quarantine regulation for bees and bee product.
For other countries, please email us firstname.lastname@example.org and within 24 hours (normal working days) we will respond and we’ll do what we can to make it happen.
Cancelling your order
We ship our orders daily so if you find you have hit a button you wished you hadn’t (we’ve all been there), and you haven’t received a shipping confirmation email, then quickly buzz us and we’ll see if we can cancel the order.